By shopping at Thrifty Foods, here
is an easy way to support VBDS:
ItÕs that simple!
*Thrifty Foods will donate 5% of
the amount loaded on your Smile Card to the fundraising group. There is absolutely no cost to you. When the card is running low, load it
again to continue to support your group every time you shop!
Cardholder Frequently Asked Questions
What if I do not have enough funds on my Smile
Card to pay for my grocery order?
The cashier can apply all available funds on the
card to your order. The
outstanding balance can be paid in cash, debit card, or credit card. Cashiers cannot load a Smile Card once
a grocery order has been rung though the till.
What if there are funds remaining on my Smile
Card once IÕve paid for my grocery order?
Use the funds to pay for purchases next time you
shop at Thrifty Foods! Many
customers will load an amount equal to their weekly, biweekly or monthly
grocery budget on payday or at the beginning of the month and use the card for
their next several purchases. This
speeds up the purchase transaction time as no pin number or signature is
required.
How do I know the current balance of my Smile
Card?
Your grocery receipt will show the remaining balance
of your Smile Card after each purchase or a cashier can swipe the card at the
till and do a balance inquiry. You
can also check your card balance at www.thriftyfoods.com
under Our Services, Smile Card, Check My Smile Card.
How do I know IÕm supporting my
group/organization?
Your grocery receipt will print a message at the
bottom stating, ŌGroup XXX – Thanks for your support!Ķ Groups are required to apply for
participation in this program annually and are advised of specific eligibility
dates. If the group name does not
display on the receipt, the group has not reapplied for funding and is not
currently active. For example,
schools can fundraise during the school year (September to May), soccer teams
for the soccer season (September to March), etc. Cardholders should check with the group for specific
information on eligibility dates.
What if my Smile Card is lost or stolen and
there is a balance on it?
Lost or stolen cards should be reported immediately
by calling Thrifty Foods Customer Service (250-544-1234 or 1-800-667-8280) or
by going to any Thrifty Foods store.
Once reported, existing funds on the card are locked. A replacement card can be obtained from
the Customer Service desk at any Thrifty Foods location. Keep a record of your 19 digit card
number, located on the back of the card, for reference in case of loss/theft.
Should I keep my Smile Card after the
fundraising dates are over?
Yes – if the group applies for future funding,
previously issued cards will be valid for the next approval period.